We recently (as in roughly a year ago) conducted a study with our Publication Island Business News that indicated the number one success factor that determined a business or individual's overall success was the level of customer service they offered / provided to clients.
Ironically, in separate studies, customers indicated that they feel the level of customer service overall is very poor in today's ever evolving market.
My question today is: Do you "truly" know how your customer's view the level of service you provide? If not, do you know how to find out?
Corey Poirier
www.coreypoirier.com
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About Me
- Corey Poirier
- Corey Poirier is a Professional Keynote Speaker / Professional Sales Trainer / Newspaper Publisher / Entrepreneur